What an unbelievably poorly made piece of crap. I'm renting an apartment that came with this model of refridgerator.
If you look at the door, the rails that are supposed to hold thing in place on the door fall off. Open the door and the crisper (or as it would be more appropiately called "the rotter") falls out. The door storage sections in the freezer are unusable because if you open the door, the rails fall off.
If I needed to buy a fridge, there is no way in Hell it will be a Hotpoint. I wouldn't take one if it was free.